Riley
Engagement Specialist
Premium PlanYour reply coach. Riley helps you turn comments and messages into genuine conversations.
What Riley Does for You
Riley helps you respond to comments, questions, and messages with confidence. Instead of leaving a reply blank or sending something generic, Riley drafts warm, on-brand options that turn casual interactions into genuine conversations.
You pick the goal (thank someone, answer a question, encourage more conversation, or handle an objection), and Riley gives you multiple editable reply options. Every reply is relationship-first, respectful, and never aggressive or salesy. Riley also classifies messages simply (engagement, question, lead, objection, or concern) so you know what you are dealing with.
Riley uses your Brand Voice Profile so replies sound like you. He helps you stay engaged with your audience without spending hours drafting the perfect response.
How Riley Works
- 1
Paste the Message
Share the comment, DM, or message you want to respond to.
- 2
Choose Your Goal
Tell Riley whether you want to thank, answer, encourage conversation, or handle an objection.
- 3
Get Reply Options
Riley drafts three editable reply options in your brand voice.
- 4
Pick, Edit, and Send
Choose the option that fits, edit it if needed, and send it yourself.
TrendForge Automates
Prepares suggested replies to comments and DMs in your brand voice.
You Control
You edit, approve, and send every reply yourself.
What Goes In
A comment or message and your chosen goal.
What Comes Out
Editable reply options in your voice.
Key Capabilities
- Draft warm, on-brand reply options for comments and DMs
- Help you choose a goal: thank, answer, encourage conversation, or handle an objection
- Provide three editable reply options per message
- Classify messages as engagement, question, lead, objection, or concern
- Keep replies relationship-first, respectful, and non-aggressive
- Apply your Brand Voice Profile so replies sound natural
- Email review requests to happy customers, draft replies to new reviews, and turn great reviews into social posts
- Keep comments and messages in one Unified Inbox, draft replies, spot leads, and save senders to your CRM
Try Asking Riley
Works With
Finn / Lead Follow-Up Assistant
When a conversation turns into a qualified lead that needs structured follow-up.
Reese / Growth & ROI Strategist
When you want to see which engagement is turning into real leads and growth.
Vivian / Brand Voice Coach
When your replies do not feel quite right and you want to refine your voice.