Privacy Policy
Last updated: August 21, 2026
TrendForge ("TrendForge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services (the "Service").
By using TrendForge, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account information: When you create an account, we collect your name, email address, and password (stored in encrypted form). If you sign in with a third-party provider, we receive basic profile details from that provider.
Content and profile data: Information you add to personalize the Service, such as your bio, brand voice preferences, connected social platform names, call-to-action settings, and the content you generate.
Lead data: When you create capture pages, we store the information visitors submit to you (such as name, email, phone, city, or message) so we can deliver those leads to your private dashboard. You are the owner of the leads you collect.
Payment information: When you subscribe to a paid plan, payments are processed by our third-party payment provider. We do not store your full card details on our servers; we retain only limited billing status information needed to manage your subscription.
Usage data: We may collect basic technical and usage information, such as pages visited and feature usage, to operate and improve the Service.
2. How We Use Your Information
To provide, maintain, and improve the Service, including generating content and delivering the leads you collect.
To manage your account, process subscriptions, and provide customer support.
To send you service-related communications, such as account notifications, trial reminders, and important updates.
To protect the security and integrity of the Service and to comply with legal obligations.
3. How We Share Information
We do not sell your personal information.
We share information only with trusted service providers who help us operate the Service — such as our hosting, payment, email, and AI content providers — and only to the extent necessary for them to perform those services.
We may disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of TrendForge, our users, or others.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated personal data at any time, subject to legal or legitimate business retention requirements.
5. Your Rights and Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing.
You can update much of your information directly in your profile, or contact us to exercise any of these rights. We will respond in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
6. Cookies
We use essential cookies to keep you signed in and to operate core features of the Service. Where we use any non-essential or analytics cookies, we ask for your consent first. You can manage cookie preferences through your browser settings.
7. Security
We use industry-standard safeguards, including encryption in transit, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Questions? Reach us anytime through the contact form on our Help page.